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TTLock

Bring TTLock-powered locks into automated, per-stay guest access.

Categoria
Dispositivos inteligentes
Configuração
5passos
Ajuda com
1função de IA

What ProhostAI can do with TTLock

Once your TTLock account is connected and locks are assigned to listings, this is what runs unattended:

  • Guest access

    A fresh code every booking

    Each reservation gets its own code, valid from ahead of check-in until checkout — nothing shared, nothing reused.

  • Guest access

    Phone-digit codes where supported

    ProhostAI prefers the last four digits of the guest’s phone number, falling back to a safe random code when needed.

    “Your door code is the last 4 digits of your phone number — active from 3pm.”

  • Guest access

    Automatic delivery

    A template variable puts the code into scheduled messages and the guest guidebook, so it is always the code actually on the lock.

  • Automation

    Codes minted the moment a booking confirms

    Each code is created at booking confirmation as a time-bound code — the window opens ahead of check-in (12 hours by default, configurable) and closes at checkout exactly.

  • Automation

    Codes reconcile with the calendar

    Moved or cancelled bookings update the lock: windows shift with new dates while the digits stay the same, and codes for cancelled stays are removed.

  • Automation

    Failures tracked to confirmation

    Code changes are verified against the lock. Offline gateway or dead battery? Attempts retry automatically and the failure is surfaced so you can act early.

  • Automation

    A usable audit log

    Unlocks, code changes and errors build a per-device timeline — handy when you manage many cheap locks across many doors.

Sobre TTLock

The lock on your door is probably a TTLock.

TTLock is the platform behind a huge range of affordable keypad locks. If yours runs the TTLock app, connect it once and ProhostAI gives every reservation its own code — created, delivered and removed automatically.

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The name on the box often isn’t the name that matters. Dozens of affordable keypad locks — sold under brands you may never have heard of — all run on the same platform underneath: TTLock. If the app you used to set up your lock is the TTLock app, that lock can connect to ProhostAI, whatever the sticker on the front says.

That makes TTLock the practical answer for hosts who bought capable, inexpensive hardware and now want it to behave like a hospitality system. Connect your TTLock account, and each lock syncs in as a device you assign to a listing. From there, every reservation gets its own code with a validity window built from the stay — programmed ahead of check-in, removed after checkout, and where the lock supports it, made from the last four digits of the guest’s phone number.

The rest of the loop is closed too: a template variable delivers the code in your scheduled messages and digital guidebook, and code-setting is tracked through to confirmation — failed attempts retry automatically, including the moment a gateway comes back online, and you’re alerted if a change still won’t land.

For remote code management, TTLock locks pair with a TTLock gateway that puts them online.

Ajuda com: Operações

Setup

Connecting TTLock takes a few minutes:

  1. In ProhostAI, open Smart Devices and choose Connect account.

  2. Pick TTLock in the secure connection window and sign in with your TTLock account credentials.

  3. Locks from your TTLock account sync in with battery and connection status.

  4. Assign each lock to its listing with a recognizable name (Front door, Studio annex).

  5. From the next reservation on, guest codes are created, delivered and removed for you.

Good to know

  • TTLock is a platform, not a single lock line — if your lock was set up in the TTLock app, it can connect, regardless of the brand on the hardware.

  • Remote code management needs the lock online, which TTLock hardware does through a TTLock gateway.

  • ProhostAI only touches the reservation codes it creates; codes you programmed in the TTLock app stay put.

  • Connected devices are a paid add-on billed per device — often the cheapest full automation setup, given TTLock hardware prices.

Perguntas sobre TTLock

Does ProhostAI work with TTLock locks?

Yes. Connect your TTLock account and ProhostAI creates a unique code per reservation, delivers it in your check-in messages and guidebook, and removes it after checkout.

My lock is a different brand but uses the TTLock app — will it connect?

Almost certainly. Many keypad locks are TTLock-powered under a different brand name. If the TTLock app manages it, it can sync into ProhostAI through your TTLock account.

Do I need a TTLock gateway?

For automated, remote code management — yes. TTLock locks are Bluetooth devices; a TTLock gateway puts them online so codes can be set and removed without anyone on site.

What code does the guest get?

Where the lock supports it, the last four digits of their own phone number — easy to remember, hard to lose. Otherwise a safe random code. Either way it is delivered in their messages automatically.

What happens to codes when a booking cancels?

They are removed from the lock as part of reconciliation. Date changes move the code’s validity window instead. No manual cleanup either way.

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