Resly
Connect Resly for Australian and New Zealand operators.
- 分类
- 物业管理
- 设置
- 4步骤
- 适用职能
- 3AI 职能
What ProhostAI can do with Resly
Once Resly is connected, ProhostAI works from its data — there is no second copy of your listings to maintain.
- Read
Sync reservations and guests
Bookings, guest details and dates come across and stay current.
“What time does the pool close over the holidays?”
- Read
Answer from the real stay
Replies use the booking's own property, dates and guest details rather than a generic template.
- Create & update
Reply to guests
The AI answers in your voice on the channel the guest used, and escalates anything it should not close alone.
- Create & update
Schedule the work a stay creates
Turn a confirmed booking into a clean and the tasks around it, without anyone copying dates across.
关于 Resly
Peak season is when you have least time to answer.
Connect Resly and your reservations and guest threads come into ProhostAI, where the AI answers through the periods when nobody has capacity.
阅读更多
Resly is built for the Australian and New Zealand market, where it handles the trust accounting and management-rights arrangements that make the region distinctive.
It also serves a market with brutal seasonality. A coastal property that is quiet in June is fully occupied over Christmas and January, and the messaging load moves with it — arriving in a concentrated block precisely when everyone is already stretched.
Connecting Resly covers that peak without hiring for it. The AI answers from the actual booking whatever the volume, so a January surge does not mean either slower replies or seasonal staff hired to read messages.
Trust accounting stays where it must. Resly remains the system of record for those obligations, and ProhostAI does not touch them — it handles conversation and operations while the regulated part stays regulated.
适用职能: 运营, 宾客沟通, 收益
Setup
Resly connects with an API key from your Resly account, so ProhostAI never sees your password.
In Resly, generate an API key from your account settings.
Open ProhostAI and go to Settings → Connections.
Search for Resly, select Connect, and paste the key.
Wait for the first sync, then check your listings and upcoming reservations look right.
Good to know
This connection is in Early Access. It covers listings, reservations and guest messaging rather than every feature the platform offers.
Resly stays the system of record for reservations and trust accounting. ProhostAI does not touch accounting.
Seasonal peaks are the case this addresses — messaging volume concentrates exactly when capacity is lowest.
Turn Autopilot on gradually — one property, one message type — so you can judge the AI’s tone before it covers everything.
关于 Resly 的常见问题
Does this affect our trust accounting?
No. Trust accounting stays entirely in Resly, as it must. ProhostAI handles conversation and operations.
Why does seasonality matter here?
Because the messaging load concentrates into the same weeks as everything else. The AI absorbs a January surge without seasonal staff hired to read messages.
Is the Resly connection generally available?
It is in Early Access, covering reservations and guest messaging.
Does ProhostAI replace Resly?
No. Resly stays the property management system, including the regulated parts.
How do I disconnect Resly?
Open Settings → Connections in ProhostAI and disconnect it. Nothing in Resly changes.