Hostfully

Sync Hostfully properties, stays and guest messaging.

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Espaços de trabalho: 5ligados
Categoria: Gestão de imóveis
Configuração: 4passos
Ajuda com: 3funções de IA

What ProhostAI can do with Hostfully

Once Hostfully is connected, ProhostAI works from its data — you do not manage a second copy of your listings.

Read
Sync properties and reservations
Listings, stays, guest details and dates come across and stay current.
Read
Answer from the booking
Replies use the real stay — dates, property, guest count — rather than a generic template.
“What time can we check in on Friday?”
Create & update
Reply to guests
The AI answers in your voice, on the channel the guest used, and escalates what it should not close.
Create & update
Schedule the work a stay creates
Turn a confirmed booking into a clean and the tasks around it automatically.

Sobre Hostfully

Hostfully keeps the bookings. ProhostAI answers the guests.

Connect Hostfully and your properties, reservations and guest threads flow into ProhostAI, where the AI replies in your voice and schedules the work each stay creates.

Ler mais

Hostfully built its reputation on guidebooks before it was a property management platform, which tells you something about its users: people who care about guest experience and are willing to put effort into it. The limit on that effort is always the same — someone still has to type the answers.

Connecting Hostfully to ProhostAI removes that constraint without changing where your bookings live. Reservations and guest conversations sync across, the AI answers what it can from the details of the actual stay, and anything genuinely needing a person gets escalated with the history attached.

The operational side follows. A confirmed booking becomes a clean on the calendar and a task for whoever handles turnovers, so the gap between "Hostfully says someone arrives Friday" and "the property is ready on Friday" stops depending on somebody noticing.

Ajuda com: Operações, Comunicação com hóspedes, Receita

Setup

Hostfully connects with an API key from your Hostfully account, so ProhostAI never sees your password.

In Hostfully, generate an API key from your account settings.
Open ProhostAI and go to Settings → Connections.
Search for Hostfully, select Connect, and paste the key.
Wait for the first sync to finish, then check that your listings and upcoming reservations look right.

Good to know

The first sync can take a few minutes on a larger portfolio. Reservations arrive before the full message history does.
Hostfully stays the system of record for bookings. ProhostAI reads them and acts on them rather than replacing them.
Turn Autopilot on gradually — one property, one message type — so you can see how the AI answers before it covers everything.
Disconnecting in ProhostAI stops the sync; your Hostfully data is untouched.

Perguntas sobre Hostfully

Does ProhostAI replace Hostfully?

No. Hostfully stays your property management system and keeps the bookings. ProhostAI adds the AI messaging and the operations around each stay, working from Hostfully’s data.

Will the AI answer guests automatically?

Only as much as you allow. You can keep it drafting replies for approval, or turn on Autopilot per property or message type once you trust how it answers.

How long does the first sync take?

Usually a few minutes. Reservations and listings come first; message history follows, so a large portfolio can take a little longer to fill in.

Do my Hostfully guidebooks still work?

Yes, they are unaffected. ProhostAI also has its own guidebooks if you want the AI to answer directly from them.

How do I disconnect Hostfully?

Open Settings → Connections in ProhostAI and disconnect it. The sync stops and nothing in your Hostfully account changes.