Hospitable

Let AI answer the guest messages Hospitable routes to you.

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Spazi di lavoro: 82connessi
Categoria: Gestione immobiliare
Configurazione: 4passaggi
Aiuta con: 3ruoli IA

What ProhostAI can do with Hospitable

Once Hospitable is connected, ProhostAI works from its data. Your existing message rules are unaffected.

Read
Sync properties and reservations
Listings, stays, guest details and dates come across and stay current.
Read
Read the conversations
Guest threads arrive with their history, including what your automation already sent.
“Does the code work on the side door too?”
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Answer from the real stay
Replies use that booking’s property and dates rather than a generic template.
Create & update
Answer the replies
The AI handles the questions your scheduled messages prompt, in your voice.
Create & update
Escalate cleanly
Anything the AI should not close alone reaches you with the whole thread attached.
Create & update
Schedule the work a stay creates
Turn a confirmed booking into a clean and the tasks around it.

Informazioni su Hospitable

Hospitable sends the message. Something has to answer the reply.

Connect Hospitable and the conversations its automation starts get finished by AI — from the details of the actual booking, at whatever hour the guest replies.

Hospitable made its name on messaging automation for hosts: scheduled messages that fire on booking, before check-in, during the stay and after checkout, reliably and without fuss.

It solves the outbound half completely. What it cannot solve is the inbound half its own messages generate — because a good automated message frequently prompts a reply, and a reply needs an answer nobody scheduled.

That is the volume still landing on a person. The check-in instructions went out perfectly at 9am; the guest wrote back asking whether the code works on the side door, and that question has no rule behind it.

Connecting Hospitable puts an AI on exactly that remainder. Your existing message rules keep running untouched, and the conversations they provoke get handled from the real booking — with anything needing judgement escalated to you rather than answered confidently and wrongly.

Aiuta con: Operazioni, Comunicazione con gli ospiti, Ricavi

Setup

Hospitable connects with an API key from your Hospitable account, so ProhostAI never sees your password.

In Hospitable, generate an API key from your account settings.
Open ProhostAI and go to Settings → Connections.
Search for Hospitable, select Connect, and paste the key.
Wait for the first sync, then check your properties and upcoming reservations look right.

Good to know

Your existing Hospitable message rules keep running. ProhostAI answers the replies they provoke rather than replacing your automation.
Hospitable stays the system of record for properties, bookings and its own scheduled messaging.
Decide early which questions the AI may answer alone. Access problems and anything about money usually deserve a person.
Disconnecting in ProhostAI stops the sync and changes nothing in Hospitable.

Domande su Hospitable

Will this conflict with my Hospitable messages?

No. Your scheduled messages and rules keep running exactly as they are. ProhostAI answers the replies they provoke, which is the half rules cannot cover.

Why do I need AI if Hospitable already automates messaging?

Because good automated messages generate replies. The check-in instructions go out perfectly and the guest writes back asking something no rule anticipated — that question is the volume still reaching you.

Does ProhostAI replace Hospitable?

No. Hospitable stays your property management and messaging automation platform. ProhostAI adds the conversational layer and the operations around each stay.

Can I control what the AI answers on its own?

Yes. It drafts for approval until you turn Autopilot on, and you can enable that per property or per message type. Access and payment questions are usually worth escalating.

How long does the first sync take?

Usually a few minutes. Properties and reservations arrive first; message history follows.

How do I disconnect Hospitable?

Open Settings → Connections in ProhostAI and disconnect it. Nothing in your Hospitable account changes.