Scheduled Messages

About Scheduled Messages

Helps with: Operations

Effortless guest communication

• 📝

  Message rules

  Create reusable message templates that automatically send based on booking events. Set up once and forget.

• ✅

  Booking confirmed

  Instantly welcome guests with automated booking confirmation messages the moment they book.

• 🔑

  Check-in messages

  Automatically send check-in instructions with door codes, directions, and property details at the right time.

• 🚪

  Check-out messages

  Send check-out reminders with instructions to ensure smooth departures and turnovers.

• ⏰

  Flexible timing

  Send messages immediately, or schedule them hours or days before or after an event.

• 🏠

  Per-listing rules

  Apply message rules to specific listings or all properties. Each property can have unique messaging.

• 🏷️

  Dynamic variables

  Use placeholders for guest names, dates, property details, and more that auto-fill for each booking.

• 🔄

  Apply to existing

  When enabling a rule, optionally apply it to all existing reservations—not just new bookings.

• ⚡

  Enable & disable

  Easily toggle message rules on or off with a single click. Pause messaging without deleting your templates.

• 📊

  Message tracking

  View all scheduled and sent messages with status tracking—scheduled, sent, failed, cancelled, or paused.

• 🔍

  Filter & search

  Filter messages by source, status, or date range. Search across all your message rules instantly.

• 🤖

  Multiple sources

  Messages can come from templates, AI Autopilot, cleaning notifications, or upsell offers—all in one place.