Reservations

Manage every booking from one place.

Creado porProhostAI

Espacios de trabajo: 5880lo usan
Categoría: Gestión de propiedades

Acerca de Reservations

Every reservation from every connected channel lands in one list, with the stay, the money, and the guest context on the same record — so your team and your AI answer from the same booking.

Ayuda con: Operaciones, Comunicación con huéspedes

Key benefits

One list, every channel
Bookings from Airbnb, your PMS, and your own direct booking site arrive in the same place, so nobody switches tabs to answer a question.
Stay details at a glance
Arrival and departure dates, nights, guest count, and the property — plus estimated arrival and departure times once a guest shares them.
Payout breakdown
Total paid, host payout, and the nightly rate calculation behind it, so you can see exactly what a stay is worth before it pays out.
Guest context
Occasions like a birthday or honeymoon, other guests on the booking, emergency contacts, and special requests.
AI highlights
Key points from the conversation, plus the guest and reservation memories your AI has built, summarized on the reservation.
Turn a booking into work
Add a task straight from a reservation so a maintenance request or a special setup lands with the right person.
Search everything
Search by guest or property across every tab, and see how many matches sit outside the tab you're looking at.

How it works

Filtered by where the stay stands
Tabs split your bookings into requests, upcoming, current, past, and cancelled, so the list in front of you is the one you can act on. Each tab carries its own search and its own counts.
The money, reconciled
Each reservation shows what the guest paid and what you are due, broken down by nightly rate and fees. Those same figures feed owner statements and your accounting, so a payout is never re-typed from a channel dashboard.
Context your AI reads
Reservation and guest memories, plus the stay's own details, are what AI Autopilot and your AI employees use when a guest asks about their booking. The better the record, the better the reply.

Works with

Listings and CalendarThe property the stay belongs to, and where it sits on your availability.
Inbox and AI AutopilotThe conversation attached to the booking, answered with the stay's own details.
Tasks and CleaningsThe turnover and the work a stay creates.
Earnings and OwnersPayouts roll into your revenue reporting and into each owner's statement.
Airbnb, Hostaway, Guesty, and HospitableThe channels and property management systems bookings arrive from.