Inbox
Unified messaging across every channel.
AI MessagingMade byProhostAI
- Workspaces
- 5,999use it
- Category
- Field operations
- Messages sent
- 260K+
- To 90% AI accuracy
- 10 days on average
About Inbox
Instant AI-powered replies to guest messages. Review every suggestion before sending, or turn on Autopilot for 24/7 automated coverage.
Helps with: Operations
Key benefits
AI-powered replies
Get instant, contextual suggestions for every guest message based on your listing details and past conversations.
Continuously learning
Your AI assistant learns from your messaging style and improves its suggestions over time.
Save time
Respond to guests faster and more efficiently, giving you more time to focus on your business.
24/7 coverage
Never miss a guest message again. Autopilot responds instantly, any time of day or night.
Smart escalation
Autopilot knows when to escalate complex questions to you for a human touch.
How it works
Escalation rules
Set a confidence threshold so Autopilot only sends replies when it's sure. Messages below your threshold are escalated to you, and frustrated guests are automatically flagged for a human touch.
Message categories
Choose which types of messages Autopilot handles automatically — from check-in instructions to discount requests. Toggle categories on or off and see confidence scores and message volume for each.
Set a reply delay
Configure how long Autopilot waits before sending a reply. Add a natural delay so responses feel personal, not robotic.
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