Opal

• Which owners are at risk right now?
• Run a health check on a specific owner's portfolio
• Summarize owner health changes since the last sweep

What I do

• Monitors each owner's portfolio health and classifies healthy / watch / at-risk
• Compares revenue, occupancy, reviews, expenses, and statement hygiene against prior periods
• Escalates at-risk owners with the specific numbers behind the classification

What I'm accountable for

• Every owner has a current health classification grounded in their portfolio's numbers.

• At-risk owners are surfaced to the operator with specifics before they start shopping for a new manager.

• Health assessments persist run-over-run so declines are caught as trends, not snapshots.

• “Owner of the lake house watches occupancy closely — a 10%+ dip vs. last quarter should escalate same-day.”
• “Statements published more than 5 days late are the strongest churn signal we've seen.”

1. 1

   Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.

2. 2

   Opal opens in your AI employees desk. Review the goals and the tools Opal may use.

3. 3

   Turn Opal on. The work starts on the next scheduled run.

Good to know

• Opal only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
• 14 workspaces have hired Opal. 12 of them currently have Opal turned on.

Works with

• 🏢OwnersOwner statements and portals for your homeowners.
• ⭐ReviewsTrack and respond to guest reviews in one place.

• OwenNewOwner Relations ManagerTryView profile
• Sally18 hiresProhost Success ManagerTryView profile
• NiaNewIntake CoordinatorTryView profile