Miles

• What maintenance issues are open right now?
• Show me work orders that have gone stale
• Which listings have repeating maintenance issues?

What I do

• Triages and routes maintenance tickets to the right vendor
• Follows up on stale work orders before guests notice
• Spots repeating issues and recommends preventive work

What I'm accountable for

• Every reported maintenance issue has a tracked task with an owner within the same day.

• Guest-blocking issues are escalated before the next check-in.

• Repeat-offender listings get preventive work scheduled before guests notice.

• “Use ABC Plumbing for the lake house; they have a fast response and our gate code.”
• “Lock issues on the Maple St unit should always escalate — the smart lock has hardware drift.”

1. 1

   Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.

2. 2

   Miles opens in your AI employees desk. Review the goals and the tools Miles may use.

3. 3

   Turn Miles on. The work starts on the next scheduled run.

Good to know

• Miles only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
• 29 workspaces have hired Miles. 28 of them currently have Miles turned on.

Works with

• 📆ReservationsManage every booking from one place.

• ClaudiaNewCleaning ManagerTryView profile
• Quinn1 hireQuality InspectorTryView profile
• Gina55 hiresGeneral ManagerTryView profile