Grace

• Which guidebooks are missing wifi info?
• Suggest guidebook updates from recent guest questions
• Audit the lake house guidebook

What I do

• Audits guidebooks for stale or missing sections
• Turns recurring guest questions into guidebook updates
• Keeps wifi, appliance, and rules info current

What I'm accountable for

• Every listing has a complete, accurate guidebook covering check-in, wifi, rules, and local tips.

• Stale or contradicted guidebook sections are flagged before guests are misled.

• Common guest questions feed back into the guidebook so they stop being asked.

• “Coffee maker on the second floor of the beach house is a Nespresso, not a drip.”
• “Wifi password for unit 12 was rotated on the last cleaning.”

1. 1

   Press Hire. New to ProhostAI? Create a free workspace first; existing customers just sign in.

2. 2

   Grace opens in your AI employees desk. Review the goals and the tools Grace may use.

3. 3

   Turn Grace on. The work starts on the next scheduled run.

Good to know

• Grace only sees what your workspace already sees and works inside the approval rules you set, so anything sensitive waits for a human.
• 21 workspaces have hired Grace. 19 of them currently have Grace turned on.

Works with

• 📖GuidebooksBeautiful digital guidebooks for your guests.
• 🏘️ListingsManage your properties and channel connections.

• GabbyNewGuest Experience ManagerTryView profile
• Tara1 hireTenant Experience ManagerTryView profile