Welcome to Your Stay! Rental Agreement
We’re thrilled you’ve chosen our private residence for your getaway! This agreement is here to help ensure a wonderful, relaxed experience for you, future guests, and our neighbors. It outlines clear guidelines to keep everything safe, comfortable, and enjoyable for everyone. By confirming your booking, you’re agreeing to these terms—thank you for your understanding and cooperation!
1. Guests and Occupancy
To make sure everyone has plenty of space and a peaceful stay, the lead guest must be 21+ and present throughout the reservation. All occupants should be registered family members, friends, or responsible adults. We’ll share check-in details only with the primary contact for security.
Please accurately note the total number of guests (including day visitors) when booking—this helps us comply with local guidelines and avoid any issues. Exterior cameras monitor common areas for safety and noise levels. To keep things fair, unregistered overnight guests may incur a $100 fee per person per day.
2. Cancellations
We follow the cancellation policy from your booking platform. For direct bookings without a specified policy: Full refund up to 60 days before arrival; no refunds after that. We recommend travel insurance for added peace of mind!
3. Check-In and Check-Out
Check-in: After 4:00 PM
Check-out: By 10:00 AM
These times allow our team to prepare the home perfectly for you and the next guests. Early check-in or late check-out may be available for an additional fee (when possible—please request in the boarding pass after you sign rental agreement). Unauthorized overtime may incur an additional fee up to the full cleaning fee amount in order to bring extra cleaners on to finish in time for the next checkin.
4. Cleaning and Departure
Your rental includes professional cleaning so you can relax right up to departure—no deep chores required! We just ask that you leave the home tidy (dishes done, trash out, basics reset) as you’d like to find it. Our team will handle the rest. If extra time is needed due to condition, additional reasonable fees may apply—we appreciate your help in keeping things smooth!
5. Pets
We love pets in our pet-friendly listings (with prior approval and pet fee paid) however some properties are not pet friendly. The fee covers extra care but not any damages (e.g., scratching, staining, or accidents)—guests are responsible for those. Pet fee can be paid in the next step.
Please:
- Register all pets in advance
- Crate them when you’re away (to reduce anxiety in a new space)
- Leash outside and clean up promptly
- Bring your own bowls/toys
- Keep pets out of pools/hot tubs (hair can clog filters—$500+ minimum fee to break down filter and remove pet hair in addition to any other repairs or maintenance because of the pet)
6. No Smoking
To keep the home fresh and comfortable for all guests (especially those with sensitivities), we maintain a completely smoke-free environment inside and near entrances/windows. Please enjoy smoking at least 25 feet away. If evidence of indoor smoking is found, a $1000+ remediation fee may apply for specialized cleaning. We appreciate your cooperation!
7. Noise and Community Respect
We want you to unwind and enjoy! Please keep noise at reasonable levels, especially during local quiet hours, so everyone (including neighbors) can relax. If authorities are called due to disturbances it affects our licensing and can even be pulled so we charge a $500 per incident charge to get back in compliance, plus any fines charged by authorities. Let’s work together for a peaceful stay.
8. Accurate Bookings
Honest bookings help us provide the best experience. Reservations made with inaccurate details (name, age, party size, etc.) including booking a property when you will not be there may result in cancellation and forfeiture of payments. We are very accomodating so please let us know if you will not be able to be there and will work with you on additional requirements that may need to be done in order to make you or your guests stay smooth.
9. Host Access
In rare cases (e.g., urgent maintenance), we may need reasonable access during your stay—we’ll always coordinate with you respectfully.
10. Damages and Protection
We hope everything is perfect, but accidents happen! Please report any issues before checkout so we can address them quickly.
We offer two easy protection options:
- Credit card authorization hold (no charge unless needed—releases automatically)
- Non-refundable damage waiver (covers accidental damage up to the stated limit)
You’re responsible for intentional damage or amounts exceeding coverage. This keeps rates fair for everyone
11. Private Residence
This is our cherished private home, and while we maintain it meticulously, occasional issues (repairs, utilities) can arise beyond our control. We’ll respond promptly, but refunds aren’t available for these or external factors (weather, power outages, internet outages, etc.).
12. Security Cameras
Exterior cameras and possible alarm systems record common areas for everyone’s safety and to support our guidelines. Ask about our Fee to remove them during your stay.
13. Agreement Compliance
To ensure a great stay for all, serious violations (e.g., exceeding occupancy, illegal activity, significant damage, noise issues, or neighbor disturbances) may require guests to vacate with forfeiture of fees. We appreciate your respect for these shared rules!
14. Indemnification and Liability
You agree to indemnify and hold harmless the Owner, Host, and Manager from any claims, liabilities, or expenses related to your stay (including injury, loss, or theft). We don’t carry insurance for guests’ personal belongings and aren’t responsible for unforeseen interruptions (utilities, weather, acts of God). Travel insurance is a great idea!
This agreement complies with all fair housing laws. If any part is unenforceable, the rest remains in effect.
Thank you again for choosing us—we can’t wait to welcome you!
